Privacy Policy

At The Muslim Hub (TMH), we are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By accessing our website, purchasing our products, or engaging with our services, you consent to the collection and use of your information as described in this policy.
We may collect personal information that is reasonably necessary to operate our business and provide our products and services. This information may include your full name, email address, telephone number, billing and shipping address, payment-related information, order history, and any communications you have with us. We may also collect technical and usage information, such as IP address, browser type, device information, and website interaction data, including through the use of cookies and similar technologies.
Your personal information is used for legitimate business purposes, including processing and fulfilling orders, managing payments, arranging delivery, responding to enquiries, providing customer support, and communicating important information regarding your purchases or account. We may also use your information to improve our website, products, and services, and to enhance the overall customer experience. Where you have provided consent, your information may also be used to send marketing or promotional communications, which you may opt out of at any time.
We do not sell, rent, or trade your personal information to third parties.
All payments made through our website are handled via secure third-party payment gateways. The Muslim Hub does not store full credit card or debit card details, and all payment information is processed in accordance with industry security standards and the policies of the relevant payment providers.
We may disclose personal information to trusted third-party service providers where necessary for business operations. This may include payment processors, shipping and logistics partners, website hosting providers, analytics services, and professional advisers such as accountants or legal consultants. We may also disclose information where required or authorised by law, including to regulatory authorities. Any third parties who receive personal information are required to handle it securely and in compliance with applicable privacy laws.
Our website may use cookies and similar tracking technologies to improve performance, analyse website traffic, and enhance user experience. Cookies allow us to recognise returning visitors and understand how our website is used. You may disable cookies through your browser settings; however, doing so may affect the functionality of certain parts of the website.
You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate, incomplete, or out of date. Requests for access or correction may be made by contacting us using the details provided below, and we will respond within a reasonable timeframe.
Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those websites, and we encourage you to review their privacy policies independently before providing any personal information.
This Privacy Policy may be updated from time to time to reflect changes in our practices, business operations, or legal obligations. Any updates will be published on our website, and the revised policy will apply from the effective date shown.
If you have any questions, concerns, or requests regarding your privacy or the handling of your personal information, you may contact us directly. The Muslim Hub operates in Australia.